We open by capturing specific project requirements, timeline, budget range, and general project scope. While this is briefly established in our project form, we utilize introductory calls to outline projects in greater detail, ultimately leading to a statement of work.

Our secret ingredient is planning ahead — expeditiously identifying blockers, setting short-term goals, and holding both our team and clients accountable, we make sure the process flows effortlessly and communication runs smoothly.

Internally, the majority of our projects are organized and led through Asana. However, working alongside clients with specific requirements or a dedicated PM on board, we’ve been known to break the mold and, for the purposes of these projects, embraced using similar tools such as Trello, Miro, Assembla, and Notion — mostly related to bigger organizations and retainer type of projects.